BAND 8.0 IELTS ESSAY SAMPLE: WRITING A COMPLAINT LETTER FOR DAMAGED PACKAGE TO COURIER COMPANY

All General Writing Task 1 Samples / Band 8.0

You recently received a large package by courier at your home. Unfortunately, the package was damaged when it arrived, and some of the contents were broken. Write a letter to the courier company. In your letter: - Describe the package and the damage that occurred - Explain the effects the damage had on the contents - Request appropriate compensation for the damaged items

Essay Sample

Dear Sir or Madam,
I am writing this epistle in order to express my utmost disappointment and inconvenience caused after using your esteemed courier company for transporting my valuables abroad.
Highlighting the scenario, last week I booked your company's service to transport my significant items from India to Canada. The order included 2 massive cartons almost weighing 20 kg each and consisted of paintings and antiques from my dear collection. To my absolute horror, once the courier arrived it was in a total mess. It was completely crushed and there was no proper protective layer applied to it.
As you can imagine, the contents inside were completely destroyed. My antique vase was shattered to bits and pieces along with the paintings being completely ruined and useless.
It is unexpectable from a reputed company like yours and I absolutely demand an explanation regarding this mishap. Apart from this, I want monetary compensation for my loss within the next 3 days or I will lodge a complaint against you.
Eagerly waiting for your reply.

Yours faithfully,
Max Sullivan