BAND 5.5 IELTS ESSAY SAMPLE: WRITING A LETTER TO REPORT DEFECTIVE PRODUCT TO STORE MANAGER - ESSENTIAL TIPS & GUIDELINES

All General Writing Task 1 Samples / Band 5.5

You recently purchased a product from a local store, but when you got home, you found that the product is damaged. Write a letter to the store manager regarding the issue. In your letter, include: - a description of the purchased product - the problems you encountered with the product - what actions you expect the store to take

Essay Sample

Dear Sir or madam,
I am writing this email regarding some problems that i encountered with the newley bought product from your shop.
Actually i purchased the last model of Filips air fryer which is a black one with model number 020897. This model offers many features and can be customized in setting. It is also mentioned in the booklet that can be connected to Wifi.
The main reason behind my purchase was not only the cutting edge tecnology of it but also various features of thd product. However i could not harness the tecnology of it until now. Some features' icons do not function properly and the device turns off suddenly in the middle of cooking process. Morover my efforts in connecting it to wifi were futile.
Inorder to resolve the problems i would be grateful if you could exchange this Air fryer with a new one becsuse of its malfunctions or refund my money. Should you have any further questions, i will be availabe to answer. I look forward hearing from you in the near future.
With regards,
Maha khada