BAND 4.5 IELTS ESSAY SAMPLE: WRITING A COMPLAINT LETTER TO ONLINE SHOPPING CUSTOMER SERVICE ABOUT DAMAGED ITEMS

All General Writing Task 1 Samples / Band 4.5

You recently received a package from an online shopping website that contained damaged items. Write a letter to the website's customer service department. In your letter: - Describe the items you purchased and the problem you discovered. - Explain how this problem has affected you. - State what action you would like the company to take in response to this issue.

Essay Sample

Dear Sir
I want writing is letter in regard last my order from your company.
I have online bought a lot recently but I ordered white cat with green glasses and black eyes 2 weeks ago. My order received me yesterday but this doll is black cat with yellow glasses.
I need to my order until 3 days later because this doll is my gift for little brother and he is love cat. On the other hand 3 days is very little for another buying from any online shop.
I suppose you can help me for handling this problem.
Frankly speaking I promise with my brother about his favorite gift and he is looking forward to starting his birthday.
I believe you should send me again to 3 days maybe with express delivery!
Generally I hope my bro will have his favorite cat in his birthday because his smile is important for me!
Your sincerely
Gol