BAND 6.5 IELTS ESSAY SAMPLE: WRITING A COMPLAINT LETTER ABOUT A DAMAGED PRODUCT PURCHASE - EFFECTIVE APPROACH & TIPS

All General Writing Task 1 Samples / Band 6.5

You recently purchased a product from a local store, but when you got home, you found that the product is damaged. Write a letter to the store manager regarding the issue. In your letter, include: - a description of the purchased product - the problems you encountered with the product - what actions you expect the store to take

Essay Sample

Hello
Argos shopping centre manager
Last day I've purchased a hairdryer from your shopping centre but unfortunately it seems it's spinning mood doesn't work. The model is Mz150 which has a whirling head for curling hear during drying process. Although it produced enough heat and worked fine in drying mood, it doesnt spinning. when I plugged it in and pushed the spinning buttom, it whirled for a short time and then stopped. At first i thought i did it wrongly but since i move the wire it starts again. So i think the problem is from its wire and from spinning motor or push bottom. As the device is in the guarantee, i hope you change it for me. I attached the address to end of this letter and i ask you to pick it up from my home on Thursday afternoon and bring me a new and fit one.