BAND 6.0 IELTS ESSAY SAMPLE: REQUEST FOR ELECTRONIC DEVICE REFUND OR REPLACEMENT - PROBLEM DESCRIPTION & BUYER EXPERIENCE

All General Writing Task 1 Samples / Band 6.0

You recently bought a new electronic device online, but after using it for a few days, you encountered some issues with its functionality. Write a letter to the online store where you purchased the device. In your letter: - Describe the device you purchased - Explain the problems you are facing with the device - Request for a refund or a replacement

Essay Sample

Dear Sir,

Hope you are doing well.
I bought a new hair straighter from your store Melal Mal branch , it looks great and we have checked it there it was working perfectly and heat of straighter was super ,after one week when i was on vacation and i need it urgently for styling my hair ,suddenly understand that i cannot straight my hair and i checked it then noticed that it isn't working well ,there was a problem with electronical wire that couldn't make it hot enough at the 180 centigrade and it causes problem for straighter function ,so cannot be used for rest of travel.
it would be appreciated to assist and check on above situation and let me know at your earliest what should be done for this ,should be checked and replace or can be asked for returning money.
Looking forward to hearing back from you soon.