BAND 5.5 IELTS ESSAY SAMPLE: COMPOSING A COMPLAINT LETTER FOR DAMAGED ONLINE PURCHASE

All General Writing Task 1 Samples / Band 5.5

You recently purchased an item online, but when it arrived, you found that it was damaged. Write a letter to the company where you bought the item. Include the following in your letter: - Describe the item that you purchased - Explain the problem with the item - Suggest what you would like the company to do about the issue

Essay Sample

Hello dear
last week l bought phone as your company but unfortunatly it isnt functioning you know i cant conection to the internet and thats not possible to repair it couse of i dont have enough expert to do that but i think it will go back to setting now i want to production way for you to solve my problem:
you can fix it and give me my own phone but i need it and you should do that urgency or if its possible chage and give me a new one on top of that refund it for me and give back my money, i payed lump sum money but attention i dont have receipt.
As i said im in a hurry for that couse i want to migration to another country and specially are in seasonal discount and now i can afford to buy a thish commodity again.
Thank you for your time.