BAND 5.5 IELTS ESSAY SAMPLE: COMPLAINT LETTER TO STORE MANAGER ABOUT A DAMAGED PRODUCT - MODEL IELTS WRITING TASK SOLUTION

All General Writing Task 1 Samples / Band 5.5

You recently purchased a product from a local store and discovered that it was damaged when you got home. Write a letter to the store manager to inform them about the situation. In your letter, include: - A description of the product you purchased - The issue you discovered upon opening the package - Your proposed solution to resolve the problem

Essay Sample

Dear sir,
I purchased an LED Tv from your store a few days ago. Unfortunately i didnot open the box till today. After unboxing we noticed the power isnot working. In fact it doesnt turn on . Since this product has gurrantee i expect you to examine and do something according to usual regulations. In advance i thank you for your attention. Please let me know what i should do now to fix the problem .
I will be happy if i can returm it back and you deliver a new TV.
Would you please send me the list of other products including their details? May be i have to choose another TV brand . Really i amnot optimistic about the TV i bought and i would rather to change it with another one. Hiwever i am waiting to recieve your email . Thanks in advance for your prompt answer.