BAND 5.0 IELTS ESSAY SAMPLE: WRITING AN EFFECTIVE COMPLAINT LETTER TO AN ONLINE STORE - PRODUCT DISSATISFACTION & RESOLUTION REQUEST

All General Writing Task 1 Samples / Band 5.0

You recently purchased an item online, but you are not satisfied with the product you received. Write a letter to the online store where you made the purchase. In your letter, include the following: - A description of the product you bought - An explanation of why you are unhappy with the product - What action you would like the store to take to resolve the issue

Essay Sample

Hi there
i hope this email find yoy well.
this is shadi saghafi lasemi i bought the package of hair supplement that include 3 bottles of supplement last week at july 16 but when i recieved it yesterday i find out there is just 1 bottle. so i want to ask to resolve this issue with this two ways :
if you can send me another bottles as soon as possible ( i mean in two or three days) because i actually ran out my supplement or return my money because this one bottle actually doesnt work for me as you know these three bottles of supplement work toghether if you use them all toghether in one time. so let me know if you can do any of these items, so i can decide what to do with this useless one bottle before i lose anything.
thank you for considering
shadi saghafi lasemi