BAND 5.0 IELTS ESSAY SAMPLE: COMPREHENSIVE HOTEL REVIEW AND IMPROVEMENT SUGGESTIONS FOR BETTER GUEST EXPERIENCE

All General Writing Task 1 Samples / Band 5.0

You recently attended a conference in another city and stayed at a hotel. Overall, you had a good experience, but there were a few issues with the hotel facilities. Write a letter to the hotel management to express your opinions about your stay. In your letter: - Describe the positive aspects of your stay - Explain the problems you faced with the hotel facilities - Suggest what improvements can be made to avoid these issues in the future

Essay Sample

Dear Manager,
I'm writting this letters to inform you about some small troubling matters i've faced when staying at your Hotel, the issues were rathers small but i have felt the need to point it out.
The walls of my room was rather thin and there was no noise canceling materials, this have lead to some arguements with the people next door to me, i could hear everything they were doing and it was rather discomforting. I would love it if you have built in some noise canceling plating making it easier for whatever the guess was up to doing.
Secondly, the food accomadated at the breakfast buffet was cold and uneasy to swallow, i arrived at the dinning room about 8:30 in the morning so i think it was early and i would receive hot foods, however it was not. I would love it if you can keep the food hot and new for the people who choose to eat breakfast at decently early times.
Thats all for what i have to express and hope these problem will be mended in the future, looking forward to your response.
Your faithfuly, Khue